Privacy Notice

NaturalFarm is a farm record and advice app for farmers, founded by Jimoh Brown Isiaka.

The data controller is [To be confirmed: registered business name, RC number and registered address].

Privacy contact: [To be confirmed: privacy email address and phone number]. Data Protection Officer: [To be confirmed: name or role, if appointed].

• Account details: first and last name, email address, phone number and your password (stored only in scrambled, hashed form — we can never see it).
• Profile details: country, state or region, preferred language, kind of farmer, and date of birth if you choose to give it.
• Technical records: when you use NaturalFarm AI (time, language, success or failure — not your messages), and when you download your data or delete your account.

Everything you enter about your farms: farm name, location description, region, size, type, crops, soil, farming and irrigation methods, stage and currency; seasons; activities and their costs and notes; expenses; and harvests, including quantities, prices, buyer names and buyer types.

We do not collect your exact GPS location, bank details or payment cards.

• To provide your account and farm records — to perform our agreement with you (contract).
• To send sign-up confirmation and password-reset emails — contract and keeping your account secure.
• To give personalised NaturalFarm AI answers when you ask — contract; you choose when to use it.
• To keep the service secure, limit misuse and fix problems — legitimate interests.
• To meet legal obligations — legal obligation, where applicable.

Reading this notice is not the same as agreeing to every use. We do not send marketing messages, sell your data, or use it for advertising. If we ever want to, we will ask you separately first.

Accounts, sign-in and data storage are provided through Lovable Cloud, our hosting and database provider. Account emails are sent from NaturalFarm (noreply@thenaturalfarms.com) through Lovable's email service.

When you ask NaturalFarm AI a question, our server sends your question, your recent conversation, and agricultural details only: your preferred language, kind of farmer, country and region, and your farm's crops, size, soil, methods, stage, currency, and record types, dates and amounts.

We never send your name, email, phone number, date of birth, password, notes, descriptions or buyer names.

Requests go through the Lovable AI Gateway to an AI model provided by OpenAI. Conversations are not saved by NaturalFarm; they disappear when you leave the page. [To be confirmed: the AI providers' retention and training terms]

AI answers are general guidance, not professional agronomy, veterinary or financial advice.

Your account and farm data are stored in a data centre in the European Union (Ireland). AI requests may be processed in other countries, including the United States. This means your data is transferred outside Nigeria. [To be confirmed: the safeguards relied on for these transfers under the Nigeria Data Protection Act 2023]

• Account, profile and farm records: for as long as you keep your account. When you delete your account, they are deleted straight away.
• AI usage records (no message content): deleted with your account.
• Privacy request records (download/deletion date and result, no name or email): [To be confirmed: retention period].
• Backups held by our hosting provider may keep copies for a limited time before being overwritten. [To be confirmed: backup retention period]

Each farmer can only reach their own records; this is enforced on our servers and in the database. Connections are encrypted (HTTPS), passwords are hashed, email confirmation is required, and secret keys are never placed in the app. Reports you download are made on your own device and are not stored online.

No system is completely secure, and we cannot promise absolute security. If a breach affects your data, we will notify you and the authorities as the law requires.

Under the Nigeria Data Protection Act 2023 you can:

• See and get a copy of your data — use Settings → Download my data.
• Correct your data — edit your profile and farms at any time.
• Delete your data — use Settings → Delete my account.
• Object to or ask us to restrict some uses, and withdraw any consent you gave.
• Complain to the Nigeria Data Protection Commission (NDPC).

For anything else, contact us at [To be confirmed: privacy email address]. We aim to reply within [To be confirmed: response time].

Once you download or share a report, that copy is on your device or with whoever you sent it to. Deleting your account cannot remove those copies.

We will update this notice when our practices change and show the new effective date at the top. For important changes, we will tell you in the app or by email.